Question 1

What is tactico?

Accepted Answer

tactico is the first AI-driven football team management platform. It helps coaches and clubs schedule training, build formations, track matches, and get tactical insights — without the admin overload.

Question 2

Who is tactico for?

Accepted Answer

From grassroots coaches with one team to large clubs and academies with dozens of squads. tactico is designed for anyone managing fixtures, players, or training sessions.

Question 3

Does tactico work for youth and adult teams?

Accepted Answer

Yes. tactico works for both youth football (from U8s to academies) and adult teams (amateur, semi-pro, or community).

Question 4

Can tactico be used outside the UK?

Accepted Answer

Yes. While tactico is optimised for UK grassroots football, it works globally for any team that wants smarter management and AI insights.

Question 5

Can I track live match events with tactico?

Accepted Answer

Yes. From goals and cards to substitutions and stats, tactico lets you record pitch-side events in real time — available from the Club plan upwards.

Question 6

Does tactico include player statistics tracking?

Accepted Answer

Yes. tactico automatically generates player and team stats from matches and training sessions, helping you spot trends and track performance.

Question 7

Does tactico have a team formation builder?

Accepted Answer

Yes. Our simple drag-and-drop formation tool lets you build line-ups, adjust tactics, and export graphics in seconds.

Question 8

What AI features does tactico include?

Accepted Answer

tactico's AI works like an assistant coach: Finds tactical patterns (e.g. "Your 4-3-3 scores 70% more goals than 4-4-2"), suggests tactics based on past results and conditions, and surfaces player performance insights and optimal combinations.

Question 9

Can players or parents use tactico?

Accepted Answer

Yes. While tactico is designed for coaches and clubs, players and parents benefit too with clear schedules, match updates, and recognition (like "Player of the Match" badges).

Question 10

Is there a free trial?

Accepted Answer

Yes — 14 days, full features, no card required. Plenty of time to run training and a match day.

Question 11

Do I pay per team or per club?

Accepted Answer

Starter is per-team. Club, Club Plus, and Club Pro are flat monthly fees covering the teams in each allowance.

Question 12

What if I only have one team?

Accepted Answer

Use Starter. It's designed for single teams — simple, powerful, and affordable.

Question 13

How many teams are included per plan?

Accepted Answer

Starter: pay-as-you-go per team, Club: up to 12, Club Plus: up to 30, Club Pro: unlimited.

Question 14

Can I add more teams later?

Accepted Answer

Yes. Add teams on Starter one by one, or upgrade to a Club tier when you outgrow your allowance.

Question 15

Can I cancel anytime?

Accepted Answer

Yes. No long-term contracts. Cancel whenever you like.

Question 16

Can I switch plans later?

Accepted Answer

Absolutely. Upgrade or downgrade anytime; changes apply from your next billing cycle.

Question 17

What's different about tactico?

Accepted Answer

It's coach-built with genuine AI intelligence — removing admin and adding insights that help you win. No compromises.

Question 18

Which features are gated by plan?

Accepted Answer

Live match tracking unlocks at Club and above. Advanced intelligence & analytics at Club Plus. Onboarding, integrations, phone support at Club Pro.

Question 19

Do you offer annual discounts?

Accepted Answer

Yes — around two months free on annual plans (e.g., Club £390/year).

Question 20

Do you offer refunds?

Accepted Answer

Yes — 30-day money-back guarantee on all plans. If it's not right, we'll sort it.

Question 21

Will our data be safe if we switch plans or cancel?

Accepted Answer

Yes. Your data stays yours; you can export before cancelling, and it follows you when you upgrade or downgrade.

Question 22

Can I sign up and start using tactico today?

Accepted Answer

Not yet. tactico is currently available through an exclusive waitlist for early adopters and innovative teams. You can join the waitlist now to be first in line when access opens.

Question 23

Why should I join the waitlist?

Accepted Answer

Joining the waitlist gives you: Early access to the platform ahead of general release, an exclusive discount on your first subscription tier, and the chance to win a full tactico training kit for your squad.

Question 24

How do I join the waitlist?

Accepted Answer

Simply click Join the waitlist anywhere on the site, enter your details, and you'll be added to the list. We'll notify you as soon as your team can get started.

Question 25

How do I get started?

Accepted Answer

Right now, you'll need to join the waitlist to get early access. Once invited, you can create your team and start your 14-day free trial. Most coaches are set up in under 10 minutes.

Question 26

Do you provide onboarding help?

Accepted Answer

Yes. Self-service guides are available for all. Club Pro plans include dedicated onboarding and phone support.

Question 27

Can we import our existing data?

Accepted Answer

Yes. You can upload your team lists and fixtures, or add them manually in minutes.

Question 28

Is tactico safe for youth data?

Accepted Answer

Yes. tactico is built with GDPR compliance in mind. All youth data is secure, private, and never shared.

Question 29

Where is tactico's data stored?

Accepted Answer

All data is hosted securely in UK/EU data centres.

Question 30

What makes tactico's AI different from other football apps?

Accepted Answer

tactico's AI is coach-focused, not data-first. It works behind the scenes to highlight tactical patterns, suggest formations, and surface player insights — without drowning you in spreadsheets.

Question 31

Does tactico's AI replace the role of the coach?

Accepted Answer

No. tactico's AI is designed to amplify a coach's instinct, not replace it. It handles the heavy lifting of spotting trends and crunching data, while the coach stays in control.

Question 32

How does tactico use player and match data?

Accepted Answer

tactico only uses data to generate insights for your team's benefit. Data is secure, private, and never sold.

Question 33

Is tactico's AI transparent? Can I see how insights are generated?

Accepted Answer

Yes. We're committed to AI transparency. Whenever tactico provides a recommendation, it comes with clear context — for example, "Your 4-3-3 has delivered 70% more goals than your 4-4-2."

Question 34

Can tactico's AI be biased or unfair?

Accepted Answer

AI is only as good as the data it learns from. We've built tactico to avoid bias by focusing on your team's own match and training data — not external sources. That means insights are always relevant and grounded in your game.

Question 35

Does tactico's AI collect personal information on players?

Accepted Answer

No unnecessary personal data is collected. tactico processes only what's needed for team management (fixtures, training, stats) and keeps it secure and GDPR-compliant.

Question 36

How is tactico different from Mingle, Heja, or Pitchero?

Accepted Answer

tactico is built from the grassroots up — not finance-first. We focus on user experience: simple, intuitive tools for coaches, teams, and players. No clunky workflows, no admin overload. Where competitors add complexity, tactico removes it — freeing coaches to focus on player development, the love of the game, and winning. We bring something none of the others do: intelligent tools that help teams truly develop — from AI-driven tactical insights to live match tracking. In short: tactico is about football first, admin second. The game, uncompromised.

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